Association of TeleServices International, Inc.

12 Academy Avenue, Atkinson, NH  03811

Tel: (603) 362-9489  Fax: (603) 362-9486

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FOR IMMEDIATE RELEASE  Monday, June 22, 2009                                     CONTACT:  Charlene Glorieux    (866) 896-2874

Outstanding Telephone Answering Service Earns National Award

MedCom Professional Services, Inc. Wins ATSI Award of Excellence

MedCom Professional Services, Inc. of Levittown, PA has been honored with the exclusive 2010 Award of Excellence for twelve consecutive years, earning a combined score of 94.3%. The award is presented annually by the Association of TeleServices International (ATSI), the industry's trade association for providers of telecommunications and call center services including telephone answering and message delivery.  MedCom Professional Services, Inc. was presented with the award at ATSI's 2010 Annual Convention held at the Westin Gaslamp Quarter in San Diego, CA.

After six months of intensive testing, an independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients, the cornerstones of the call management industry.  If a company scores 80% or better in ALL categories, they are presented with the coveted Award of Excellence.

"The training, coaching, and certification programs that agents of ATSI members receive in preparation for handling calls is the best assurance that an Award of Excellence such as MedCom is a high quality provider of telpehone answering services," stated ATSI President Larry Goldenberg.

Now a thirteen consecutive year winner, MedCom Professional Services, Inc. has earned the Diamond Award. ATSI congratulates the staff of MedCom Professional Services, Inc. on their proven quality service to their customers.

 About ATSI

The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services.  ATSI now encompasses companies across the United States offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing, paging, voice messaging, emergency dispatch, fax, and internet services among others.