MedCom is a diversified national tele-service and messaging company. We offer a wide range of services and technologies in the areas of telecommunication, answering service, disaster recovery, remote receptionists or virtual office, web-based applications, voicemail, and many other specialized areas. MedCom is recognized nationally as an industry leader for quality service, industry advancement, management excellence and continuous innovation.

Our Industry

The answering service industry developed from the basic need to answer ringing telephones into a leading edge industry for tele-services and technological advancements.  Industry members merge a high level of technical skills, telephony awareness, combined with highly trained, reliable personnel ready and able to meet the challenging demands of today’s multi-faceted business and public needs.

Integrated

MedCom will work with your office to sync our system with your database and office, along with providing you access to messages in real time.  Utilizing MedCom as an integrated extension of your office greatly improves your reach to potential customers and also the availability to your current clients.

Innovative

We hope to always provide your office and staff with the latest services and technologies available to help your company or organization.

Integral

Never miss another call. Providing your callers with access to your company at all hours of the day will greatly improve your company image. Callers become easily frustrated by voicemail recordings and busy signals. If you are unavailable to answer just one call, that single call could result in the loss of business and revenue.  MedCom will provide a seamless extension of your office and staff 24/7, not to mention the great customer service that will be given to each caller.

Intelligent

Our SNUG Certified Agents, Dispatchers, and Supervisors are highly skilled and trained in customer service techniques and the tele-messaging industry.

Our Commitment

MedCom is committed to serving the communities where we do business, providing our clients and their customers with innovative, high-quality products and services while protecting the health of our workers and safeguarding our environment.  At MedCom, being a leader goes well beyond our commitment to offering innovative, superior products and services to the markets we serve. It also means we respect, value, and welcome diversity in our workforce, as well as in our customers, and our vendors.  Our policy is to provide equal employment opportunities for all applicants and employees.